Please notify our Claims Department within 21 days of the incident that gives rise to a claim. Our claims team will review and get in touch if clarification or further documentation is needed.Email: claims@ecics.com.sgClaim Form: Download Home Content Claim Form

The 3- and 5-year plans are designed to offer greater value and convenience. By choosing a longer-term plan, you can: - Lock in your premium and avoid annual price increases - Enjoy discounted rates compared to yearly renewals - Reduce the hassle of renewing your policy every year It’s ideal for homeowners or long-term tenants looking for cost savings and peace of mind over a longer period.

Yes, if you change your mind after the policy is issued, please write to us within 14 days from the date of receipt of the policy. We will refund you in full subject to no claims made under the policy.

Money and valuables such as jewellery, watches, works of art and antiques are capped at a sum insured of $1,000 per policy year.

ECICS Home Contents Insurance covers the personal belongings you own within the residential premises you’re renting. It also extends to cover your legal liability as a tenant for any loss or damage caused to the rented property.

The owner/co-owner or tenant/co-tenant of the residential premises.

ECICS Home Contents Insurance protects against fire and extraneous perils such as lightning, storm, flood, burst pipes, impact from vehicles or aircraft, riot, malicious damage, and burglary. In addition to covering your home contents, the policy also includes worldwide personal liability for you and your household members. For the full list of benefits and exclusions, please refer to the policy wording.

Yes. ECICS Home Contents Insurance is arranged on a first loss basis, which means you won’t be penalised for underinsuring. In the event of a claim, we will cover loss or damage up to the coverage limit you’ve selected.

The compulsory HDB fire insurance covers only the building structure, fixtures and fittings provided by HDB or its approved developers. It does not cover home contents such as furniture, renovations and personal belongings.

To determine the right coverage amount for Home Contents insurance, consider the total cost to repair, renovate, and replace all your household items in the event of a total loss (such as fire or major flood).