Frequently Asked Questions

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What if I cancel my policy?​
Shell Fuel e-Voucher Promotion
What if I cancel my policy?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
I have an enquiry on this promotion. Who do I contact?​
Shell Fuel e-Voucher Promotion
I have an enquiry on this promotion. Who do I contact?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
Am I eligible for the Shell Fuel e-Voucher Promotion if I have made claims on my policy?​
Shell Fuel e-Voucher Promotion
Am I eligible for the Shell Fuel e-Voucher Promotion if I have made claims on my policy?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
Can I exchange the Shell Fuel e-Voucher for cash?​
Shell Fuel e-Voucher Promotion
Can I exchange the Shell Fuel e-Voucher for cash?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
What if I provided the wrong email address?​
Shell Fuel e-Voucher Promotion
What if I provided the wrong email address?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
How will I receive my Shell Fuel e-Voucher?​
Shell Fuel e-Voucher Promotion
How will I receive my Shell Fuel e-Voucher?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
What if I have multiple vehicles insured with ECICS?​
Shell Fuel e-Voucher Promotion
What if I have multiple vehicles insured with ECICS?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
How much is the Shell Fuel e-Voucher worth?​
Shell Fuel e-Voucher Promotion
How much is the Shell Fuel e-Voucher worth?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
Can I get the promotion if I purchase through an intermediary?
Shell Fuel e-Voucher Promotion
Can I get the promotion if I purchase through an intermediary?
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
Where can I use the Shell Fuel e-Voucher?​
Shell Fuel e-Voucher Promotion
Where can I use the Shell Fuel e-Voucher?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
​ What types of policies qualify?
Shell Fuel e-Voucher Promotion
​ What types of policies qualify?
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
What is the promotion period?​
Shell Fuel e-Voucher Promotion
What is the promotion period?​
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
What is the ECICS Shell Fuel e-Voucher Promotion?
Shell Fuel e-Voucher Promotion
What is the ECICS Shell Fuel e-Voucher Promotion?
Shell Fuel e-Voucher Promotion
Shell Fuel e-Voucher Promotion
Promotion
What happens to my Tesla Fractional Shares if I cancel my policy before three months?
Tesla Fractional Shares Promotion
What happens to my Tesla Fractional Shares if I cancel my policy before three months?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
What are the terms and conditions for the campaign?
Tesla Fractional Shares Promotion
What are the terms and conditions for the campaign?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Can I purchase additional Tesla Fractional Shares beyond the promotion limit?
Tesla Fractional Shares Promotion
Can I purchase additional Tesla Fractional Shares beyond the promotion limit?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
What happens if I cancel my policy after receiving Tesla Fractional Shares?
Tesla Fractional Shares Promotion
What happens if I cancel my policy after receiving Tesla Fractional Shares?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Can I stack the Tesla Fractional Shares promotion with other existing promotions?
Tesla Fractional Shares Promotion
Can I stack the Tesla Fractional Shares promotion with other existing promotions?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Can the Tesla Fractional Shares be encashed?
Tesla Fractional Shares Promotion
Can the Tesla Fractional Shares be encashed?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Who should I look for if the shares are not credited into my account?
Tesla Fractional Shares Promotion
Who should I look for if the shares are not credited into my account?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
When can I receive my Tesla Fractional Shares?
Tesla Fractional Shares Promotion
When can I receive my Tesla Fractional Shares?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Where will the Tesla Fractional Shares be credited?
Tesla Fractional Shares Promotion
Where will the Tesla Fractional Shares be credited?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
What should I do if I encounter issues opening my POEMS account?
Tesla Fractional Shares Promotion
What should I do if I encounter issues opening my POEMS account?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
What information is required to open a POEMS account?
Tesla Fractional Shares Promotion
What information is required to open a POEMS account?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Do I need a POEMS account?
Tesla Fractional Shares Promotion
Do I need a POEMS account?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Can I be eligible for another round of Tesla Fractional Shares on my renewal?
Tesla Fractional Shares Promotion
Can I be eligible for another round of Tesla Fractional Shares on my renewal?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
What is the time coverage for our Tesla Motor Insurance?
Tesla Fractional Shares Promotion
What is the time coverage for our Tesla Motor Insurance?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
What is the deadline for redeeming my Tesla Fractional Shares?
Tesla Fractional Shares Promotion
What is the deadline for redeeming my Tesla Fractional Shares?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Are there different redemption limits based on existing accounts?
Tesla Fractional Shares Promotion
Are there different redemption limits based on existing accounts?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Are there any fees involved in claiming Tesla Fractional Shares?
Tesla Fractional Shares Promotion
Are there any fees involved in claiming Tesla Fractional Shares?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
When is the campaign period?
Tesla Fractional Shares Promotion
When is the campaign period?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
How do I purchase Tesla Motor Insurance policy online?
Tesla Fractional Shares Promotion
How do I purchase Tesla Motor Insurance policy online?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Who is eligible for the Tesla Fractional Shares?
Tesla Fractional Shares Promotion
Who is eligible for the Tesla Fractional Shares?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
I am purchasing a Tesla Motor Insurance policy from one of ECICS's partners, am I eligible for this campaign?
Tesla Fractional Shares Promotion
I am purchasing a Tesla Motor Insurance policy from one of ECICS's partners, am I eligible for this campaign?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
How will I receive the redemption link?
Tesla Fractional Shares Promotion
How will I receive the redemption link?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
How do I redeem my Tesla Fractional Shares?
Tesla Fractional Shares Promotion
How do I redeem my Tesla Fractional Shares?
Tesla Fractional Shares Promotion
Tesla Fractional Shares Promotion
Promotion
Are the charging benefits stackable?
Charge+ Promotion
Are the charging benefits stackable?
Charge+ Promotion
Charge+ Promotion
Promotion
What if I have multiple EV policies?
Charge+ Promotion
What if I have multiple EV policies?
Charge+ Promotion
Charge+ Promotion
Promotion
Can existing policyholders get this too?
Charge+ Promotion
Can existing policyholders get this too?
Charge+ Promotion
Charge+ Promotion
Promotion
Can I transfer the benefits to another account?
Charge+ Promotion
Can I transfer the benefits to another account?
Charge+ Promotion
Charge+ Promotion
Promotion
When will I receive my charging benefits?
Charge+ Promotion
When will I receive my charging benefits?
Charge+ Promotion
Charge+ Promotion
Promotion
How can I redeem my benefits?
Charge+ Promotion
How can I redeem my benefits?
Charge+ Promotion
Charge+ Promotion
Promotion
Is there support available if I’m unable to set up my Charge+ account?
Charge+ Promotion
Is there support available if I’m unable to set up my Charge+ account?
Charge+ Promotion
Charge+ Promotion
Promotion
What if I cancel my policy?
Charge+ Promotion
What if I cancel my policy?
Charge+ Promotion
Charge+ Promotion
Promotion
Is there a minimum premium or policy type required?
Charge+ Promotion
Is there a minimum premium or policy type required?
Charge+ Promotion
Charge+ Promotion
Promotion
How long is the promo valid for
Charge+ Promotion
How long is the promo valid for
Charge+ Promotion
Charge+ Promotion
Promotion
Will I be double insured if I pre-purchase a new policy in advance while my current policy is still inforce?
ECICS 50 Maid Insurance Promotion
Will I be double insured if I pre-purchase a new policy in advance while my current policy is still inforce?
ECICS 50 Maid Insurance Promotion
Promotion
What should I expect after pre-purchasing a new policy in advance?
ECICS 50 Maid Insurance Promotion
What should I expect after pre-purchasing a new policy in advance?
ECICS 50 Maid Insurance Promotion
Promotion
What if I change my mind?
ECICS 50 Maid Insurance Promotion
What if I change my mind?
ECICS 50 Maid Insurance Promotion
Promotion
I already have a maid insurance policy. Can I still qualify for the promo?
ECICS 50 Maid Insurance Promotion
I already have a maid insurance policy. Can I still qualify for the promo?
ECICS 50 Maid Insurance Promotion
Promotion
What if my business does not belong to any of the 5 categories? Can I customise my own Business Package insurance?
Business Package
What if my business does not belong to any of the 5 categories? Can I customise my own Business Package insurance?
Business Package
Commercial Insurance
What plans does ECICS offer?
Business Package
What plans does ECICS offer?
Business Package
Commercial Insurance
What’s included in ECICS Business Package Insurance?
Business Package
What’s included in ECICS Business Package Insurance?
Business Package
Commercial Insurance
Is Commercial Vehicle insurance compulsory in Singapore?
Commercial vehicle
Is Commercial Vehicle insurance compulsory in Singapore?
Commercial vehicle
Commercial Insurance
What vehicles are covered under Commercial Vehicle insurance?
Commercial vehicle
What vehicles are covered under Commercial Vehicle insurance?
Commercial vehicle
Commercial Insurance
How is the premium calculated?
Commercial vehicle
How is the premium calculated?
Commercial vehicle
Commercial Insurance
Do I need to name all my employees in my Commercial Vehicle insurance policy?
Commercial vehicle
Do I need to name all my employees in my Commercial Vehicle insurance policy?
Commercial vehicle
Commercial Insurance
How do I buy a Foreign Worker Bond?
Foreign Worker Bond
How do I buy a Foreign Worker Bond?
Foreign Worker Bond
Commercial Insurance
What’s the difference between Commercial Vehicle and Private Motor Car insurance?
Commercial vehicle
What’s the difference between Commercial Vehicle and Private Motor Car insurance?
Commercial vehicle
Commercial Insurance
What happens if the Foreign Worker Bond is forfeited?
Foreign Worker Bond
What happens if the Foreign Worker Bond is forfeited?
Foreign Worker Bond
Commercial Insurance
When will the Foreign Worker Bond be discharged?
Foreign Worker Bond
When will the Foreign Worker Bond be discharged?
Foreign Worker Bond
Commercial Insurance
When do you need to buy the Foreign Worker Bond?
Foreign Worker Bond
When do you need to buy the Foreign Worker Bond?
Foreign Worker Bond
Commercial Insurance
What is a Foreign Worker Bond and why is it required?
Foreign Worker Bond
What is a Foreign Worker Bond and why is it required?
Foreign Worker Bond
Commercial Insurance
How do I get a quote?
AutoGarage Package Insurance
How do I get a quote?
AutoGarage Package Insurance
Commercial Insurance
Does Autogarage Package Insurance cover demonstration and trial drives?
AutoGarage Package Insurance
Does Autogarage Package Insurance cover demonstration and trial drives?
AutoGarage Package Insurance
Commercial Insurance
What are the excluded trades?
AutoGarage Package Insurance
What are the excluded trades?
AutoGarage Package Insurance
Commercial Insurance
Are vehicles stored in my premises covered?
AutoGarage Package Insurance
Are vehicles stored in my premises covered?
AutoGarage Package Insurance
Commercial Insurance
What does the Motor Trade insurance cover?
AutoGarage Package Insurance
What does the Motor Trade insurance cover?
AutoGarage Package Insurance
Commercial Insurance
What is an AutoGarage Package Insurance?
AutoGarage Package Insurance
What is an AutoGarage Package Insurance?
AutoGarage Package Insurance
Commercial Insurance
How do I get a quote?
Machinery All Risks
How do I get a quote?
Machinery All Risks
Commercial Insurance
What are the typical exclusions?
Machinery All Risks
What are the typical exclusions?
Machinery All Risks
Commercial Insurance
What types of machinery can be covered?
Machinery All Risks
What types of machinery can be covered?
Machinery All Risks
Commercial Insurance
What does Machinery All Risks insurance cover?
Machinery All Risks
What does Machinery All Risks insurance cover?
Machinery All Risks
Commercial Insurance
How do I get a quote?
Contractors' All Risks
How do I get a quote?
Contractors' All Risks
Commercial Insurance
What type of projects can be covered?
Contractors' All Risks
What type of projects can be covered?
Contractors' All Risks
Commercial Insurance
Who should get Contractors' All Risks insurance?
Contractors' All Risks
Who should get Contractors' All Risks insurance?
Contractors' All Risks
Commercial Insurance
What is Contractors' All Risks insurance?
Contractors' All Risks
What is Contractors' All Risks insurance?
Contractors' All Risks
Commercial Insurance
What is not covered under public liability?
Public Liability
What is not covered under public liability?
Public Liability
Commercial Insurance
Is Public Liability insurance compulsory?
Public Liability
Is Public Liability insurance compulsory?
Public Liability
Commercial Insurance
How do I get a quote?
Fire Insurance
How do I get a quote?
Fire Insurance
Commercial Insurance
What is Public Liability insurance and who needs it?
Public Liability
What is Public Liability insurance and who needs it?
Public Liability
Commercial Insurance
What does Fire and Extraneous Perils typically cover?
Fire Insurance
What does Fire and Extraneous Perils typically cover?
Fire Insurance
Commercial Insurance
What kind of coverage can I buy for my business?
Fire Insurance
What kind of coverage can I buy for my business?
Fire Insurance
Commercial Insurance
How do I get a quote?
Non-Motor Excess Protector
How do I get a quote?
Non-Motor Excess Protector
Personal Insurance
How does the deductible work?
Non-Motor Excess Protector
How does the deductible work?
Non-Motor Excess Protector
Personal Insurance
Do I need to be an ECICS policyholder to be eligible for ECICS Non-Motor Excess Protector insurance?
Non-Motor Excess Protector
Do I need to be an ECICS policyholder to be eligible for ECICS Non-Motor Excess Protector insurance?
Non-Motor Excess Protector
Personal Insurance
Can I claim from ECICS Non-Motor Excess Protector Insurance if my insurance claim is below the policy excess?
Non-Motor Excess Protector
Can I claim from ECICS Non-Motor Excess Protector Insurance if my insurance claim is below the policy excess?
Non-Motor Excess Protector
Personal Insurance
Why is there still a deductible?
Non-Motor Excess Protector
Why is there still a deductible?
Non-Motor Excess Protector
Personal Insurance
What factors affect my premium for ECICS Non-Motor Excess Protector Insurance?
Non-Motor Excess Protector
What factors affect my premium for ECICS Non-Motor Excess Protector Insurance?
Non-Motor Excess Protector
Personal Insurance
What is a Non-Motor Excess Protector insurance?
Non-Motor Excess Protector
What is a Non-Motor Excess Protector insurance?
Non-Motor Excess Protector
Personal Insurance
Can I 'free-look' the policy?
Motor Excess Protector
Can I 'free-look' the policy?
Motor Excess Protector
Personal Insurance
Does the ECICS Motor Excess Protector Insurance cover me when I drive overseas?
Motor Excess Protector
Does the ECICS Motor Excess Protector Insurance cover me when I drive overseas?
Motor Excess Protector
Personal Insurance
Can I have more than 1 ECICS Motor Excess Protector Insurance policy?
Motor Excess Protector
Can I have more than 1 ECICS Motor Excess Protector Insurance policy?
Motor Excess Protector
Personal Insurance
Will my past motor insurance claims affect the premium?
Motor Excess Protector
Will my past motor insurance claims affect the premium?
Motor Excess Protector
Personal Insurance
What if I change vehicle mid-term of policy?
Motor Excess Protector
What if I change vehicle mid-term of policy?
Motor Excess Protector
Personal Insurance
Do I need to align the period of insurance for ECICS Motor Excess Protector Insurance policy with my motor insurance policy?
Motor Excess Protector
Do I need to align the period of insurance for ECICS Motor Excess Protector Insurance policy with my motor insurance policy?
Motor Excess Protector
Personal Insurance
Can I register multiple vehicles under a single ECICS Motor Excess Protector Insurance policy?
Motor Excess Protector
Can I register multiple vehicles under a single ECICS Motor Excess Protector Insurance policy?
Motor Excess Protector
Personal Insurance
How does the deductible work?
Motor Excess Protector
How does the deductible work?
Motor Excess Protector
Personal Insurance
Why is there still a deductible?
Motor Excess Protector
Why is there still a deductible?
Motor Excess Protector
Personal Insurance
Can I claim from ECICS Motor Excess Protector Insurance if my motor insurance claim is below the policy excess?
Motor Excess Protector
Can I claim from ECICS Motor Excess Protector Insurance if my motor insurance claim is below the policy excess?
Motor Excess Protector
Motor Excess Protector
Personal Insurance
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Personal Insurance
Commercial Insurance
Promotions
Motor Excess Protector
Private Car Insurance
Personal Accident Insurance
Home Contents Insurance
Maid Insurance
Motorcycle Insurance
Business Package
Commercial vehicle
Foreign Worker Bond
AutoGarage Package Insurance
Machinery All Risks
Contractors' All Risks
Shell Fuel e-Voucher Promotion
Tesla Fractional Shares Promotion
Charge+ Promotion

Popular Questions

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