Trusted Protection for Singapore Since 1975

A homegrown neighbourhood insurer, safeguarding what matters most with care, integrity, and heart.

Explore Our Popular Insurance Plans

Not sure where to start? Explore our most popular plans — chosen by customers just like you.

Claims & Support

Our most trusted plans, designed to make your choice simple.

Private Car Insurance

Accident? View claims steps, required documents, and get workshop support.

Maid Insurance

Includes medical, personal accident, hospitalisation, and repatriation claims.

Frequently Asked Questions

Who can buy ECICS Home Contents insurance?

The owner/co-owner or tenant/co-tenant of the residential premises.

What is a Motor Excess Protector insurance?

ECICS Motor Excess Protector Insurance reimburses the excess amount you are required to pay under your motor insurance policy when you make a claim. It helps reduce your out-of-pocket expenses after an accident.

What is the difference between Outpatient Medical Expenses (For Accident) and Hospital & Surgical Expenses?

• Outpatient Medical Expenses (For Accident) cover medical bills for outpatient treatments that arise solely from Accident. For example, your FDW accidentally scalds her hand while cooking and requires dressing for the burn.• Hospital & Surgical Expenses cover inpatient medical bills for treatments related to both accidents and illnesses.

Who should get Contractors' All Risks insurance?

Contractors' All Risks insurance can be taken up by the main contractor, subcontractor, or project owner, depending on the contract requirements. It’s often a contractual obligation before work can begin.

What factors affect my premium for ECICS Non-Motor Excess Protector Insurance?

Premiums vary depending on several factors, including the sum insured, the type of coverage, the excess amount on your primary policy, and your claims history. Each policy is unique, so premiums are tailored accordingly.

What does the Enhanced MaidAssure Insurance cover?

Enhanced MaidAssure is a comprehensive insurance plan for your Foreign Domestic Worker (FDW) that covers the following benefits:- Accidental Death or Permanent Disablement,- Hospital & Surgical Expenses,- Replacement/Re-hiring Expenses,- Wages & Levy Reimbursement,- Repatriation Expenses,- Insurance bond guarantee.For more information, please refer to the policy wording. Alternatively, feel free to call us at +65 6206 5588, WhatsApp us at +65 8956 5588, or email us at customerservice@ecics.com.sg.

Does your Motorcycle insurance cover me while I am riding in Malaysia or Thailand?

Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.

What does your Motorcycle insurance cover?

We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.

Do you offer NCD Protector for Motorcycle insurance?

Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.

Do I need Motorcycle insurance in Singapore?

Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.

Do you cover everyone who use my motorcycle?

All riders need to be named in the policy. Unnamed riders are not covered.

What is “Excess” in a motor policy?

Excess, also known as the deductible, is the first amount of the claim that the policyholder needs to bear in view of the claim.

What is NCD? How does it work?

A No-Claim Discount (‘NCD’) is an entitlement given to you if no claim has been made under your policy for a year or more with the current/existing insurer. It reduces the premium you have to pay for the following year. This is your insurer's way of recognising and rewarding you for having been a careful driver. There is a standard followed by all insurers in setting the NCD, depending on your type of vehicle (private, commercial or motorcycle) and the period of insurance with no claim. The following table shows how the NCD is set by all insurers across the industry. Private Car Period of insurance with no claim Discount on renewal 1 year 10% 2 years 20% 3 years 30% 4 years 40% 5 years or longer 50% Motorcycle/Commercial Vehicle Period of insurance with no claim Discount on renewal 1 year 10% 2 years 15% 3 years or longer 20%

Can I include a named driver in my Private Motor Car insurance policy?

Yes, you can include as many named drivers as you want in your Private Motor Car insurance policy subject to underwriting and additional premium.

Who must be present and what documents are required for the accident reporting?

The driver involved in the accident must report personally, with a copy of the Driving License and NRIC, and the certificate of insurance to the Accident Reporting Centres. The vehicle must also be made available for photo-taking at the time of reporting.

If the policyholder experience an accident claim on the Comprehensive Family NCD Builder Plan what will happen to all the Family NCD members who are in the policy?

All earned Family-NCD will be reduced according to the GIA NCD framework (https://gia.org.sg/). However, with the Family NCD benefit still in place, it means all the Family NCD members can continue to earn 10% with each year of safe driving (max at 50%).

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