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Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
The Insured Person must be: - the natural child, legal step-child, legally adopted child or ward of the Policyholder; and - age above 1 month old and under 21 years as at the time of the application for the Policy if the Insured Person was not enrolled in a tertiary institution as at that time. If the Insured Person was enrolled in a tertiary institution as at the time of the application for the Policy, he or she must be of an Age under 25 years as at that time; and - unmarried as at the time of the application for the Policy and remains unmarried throughout the Period of Insurance.
ECICS Motor Excess Protector Insurance reimburses the excess amount you are required to pay under your motor insurance policy when you make a claim. It helps reduce your out-of-pocket expenses after an accident.
Upon successful full payment and Tesla Motor Insurance policy issuance, a unique email link will be sent to your registered email address under the subject titled "Tesla Motor Insurance Fractional Shares Campaign (FSPROMO)"for the redemption of Tesla Fractional Shares.
Yes, if you change your mind after the policy is issued, please write to us within 14 days from the date of receipt of the policy. We will refund you in full subject to no claims made under the policy.
The coverage period for our Enhanced MaidAssure is 14 months or 26 months with the additional 2 months included as mandated by the Ministry of Manpower (MOM) in case the FDW overstays in Singapore after her work permit expires.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
We do not cover usage for food, parcel or other delivery services.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
Yes, You can let us know that the insured is not driving during the purchase by indicating the Main driver details separately which the policy is being underwritten on.
No, all earned Family-NCD remains intact so long as the policy is in-force. Each Family NCD member can only utilize their Family-NCD once with us and is not transferrable.
Just simply select our Comprehensive Family NCD Builder Plan during purchase and add your family members as named drivers.
The Family-NCD will not be affected as it follows the policy's claim experience. However, his past accident history will be taken into consideration when the Family NCD member get a new quote from us.
These workshops are not under ECICS Limited authorised partners and we have no control over the repair quality. If the repair is poorly done, we will not be able to assist you should issues arise. Furthermore, the claim cost may be inflated, resulting in higher premium in your next renewal.