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Contact us at +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm) or write to us at customerservice@ecics.com.sg.
It depends on the level of protection you want. Health insurance usually covers inpatient medical expenses for illnesses and injuries. Personal Accident insurance provides additional coverage for death or injury due to accident and includes outpatient medical expenses.
Report the accident to us within 24 hours or by the next working day and our representatives will help you with the accident reporting.
Premiums vary depending on several factors, including the sum insured, the type of coverage, the excess amount on your primary policy, and your claims history. Each policy is unique, so premiums are tailored accordingly.
Typical exclusions include but is not limited to: - Injury to your own employees. - Contractual liabilities. - Damage to your own property.
Enhanced MaidAssure is a comprehensive insurance plan for your Foreign Domestic Worker (FDW) that covers the following benefits:- Accidental Death or Permanent Disablement,- Hospital & Surgical Expenses,- Replacement/Re-hiring Expenses,- Wages & Levy Reimbursement,- Repatriation Expenses,- Insurance bond guarantee.For more information, please refer to the policy wording. Alternatively, feel free to call us at +65 6206 5588, WhatsApp us at +65 8956 5588, or email us at customerservice@ecics.com.sg.
We do not cover usage for food, parcel or other delivery services.
Generally, No Claim Discount Protector (NCDP) are not transferrable from one insurer to another insurer. However, we recognize other insurers’ NCDP.
Report the accident to us within 24 hours or by the next working day and our representatives will help you with the accident reporting.
Yes, we offer complimentary excess waiver of up to $750 (depending on your current NCD%) for the first claim in a policy year when you repair your accident car at ECICS’s authorized workshops and share your in-car cctv footage with us.
The moment the policy has lapsed/ceased, the Family NCD benefit will likewise cease. All earned Family-NCD will be forfeited. However, we understand that there could be various reasons why customers may temporarily not own a car therefore do consult us to see how we can help.
These workshops are not under ECICS Limited authorised partners and we have no control over the repair quality. If the repair is poorly done, we will not be able to assist you should issues arise. Furthermore, the claim cost may be inflated, resulting in higher premium in your next renewal.